Employee Collaboration
A better customer experience. Together.
Extend customer service beyond the contact center by connecting each team member with the rest of the organization. By orchestrating talent and promoting knowledge sharing across the company, you can use team collaboration to achieve critical customer outcomes and drive loyalty.
Integrated Solution.
Bring tools and people together to deliver better customer experiences. Talkdesk integrates your contact center, phone system, and collaboration tools for seamless communication between departments, teams, and employees.
Real-time response.
Connect team members across all departments of the organization. Facilitate successful team collaboration to solve complex problems faster and resolve issues on the first contact.
Rich Customer insight.
Easily share contact center customer insights across your organization. Drive product, service, and go-to-market strategy with real-time relevant data.
Reduce Complexity.
Realize significant cost savings and benefit from the simplicity of managing everything with collaboration software and a single user experience.
Related Products
Workforce Engagement Management
Talkdesk Workforce Engagement Management™ is an integrated suite of intelligent and intuitive solutions designed to help you manage, grow, and improve agent engagement across the employee lifecycle.
Learn more