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Overview
Avaya offers maintenance options to fit your business’ growing needs. Through our network of authorized partners, expert support options provide remote technical support as well as access to updates and service packs to keep your systems functioning with high reliability. Support options include major software upgrades for increased investment protection, with enhanced remote access to help ensure faster issue resolution, increased speed of service and security.
  • Avaya Aura® Call Center Elite

    The Most Widely Used Contact Center Solution in the World

    • Provide Your Customers with a Seamless Experience Across Channels
    • Add Lower Cost Customer Service Channels
    • Improve Your Contact Center Performance
  • Avaya Aura® Contact Center

    All-in-One Omnichannel Contact Center Solution

    • A Single Interface for Managing All Customer Interactions
    • Support Customers' Channel Preferences
    • Provide a Seamless Customer Experience Across Channels
  • Avaya Aura® Workforce Optimization

    A Deeper, More Meaningful Look at Customer Interactions

    • Harness the Voice of Your Customer
    • Anticipate Contact Volumes
    • Enable Agents to be More Successful
  • Avaya IP Office™ Contact Center

    A Simple and Robust Omnichannel Contact Center Application for IP Office

    • Create and Deliver a Seamless Customer Experience
    • Optimize Business Processes and Customer Routing
    • Increase Sales Revenue Opportunities
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