This page constitutes the Privacy Policy (“Policy”) of ACA Pacific (“ACA Pacific”) and governs the operation of this website (“Website”). The terms “we,” “our,” or “us” refer to ACA Pacific, the company that collects your personal data or operates the Website you access or use.
This Policy applies to all personal data that you may provide to us, as well as personal data that we hold about you. By providing your personal data, or by accessing, using, or viewing the Website or its services (including the transmission, storage, or caching of such personal data), you are deemed to have agreed to all terms, conditions, and notices set forth in this Policy.
If you do not agree with this Policy, please discontinue your use of the Website and/or related services and DO NOT provide any personal data to us.
When you use the Website, our services, or otherwise interact with us, we may collect the following personal data:
We use your personal data for purposes related to serving you, including (where applicable):
We may also use your personal data for purposes connected with, or relevant to, the business operations of ACA Pacific, such as:
Where you have provided consent, your personal data may also be used by ACA Pacific for marketing purposes — including marketing of products and services available on the Website or other products/services offered by ACA Pacific, its affiliates, or strategic partners. This may include informing you about recent activities, special offers, promotions, or newsletters.
For relevant marketing purposes, we may analyze and rely upon your overall interactions with us (for example, your interest in our products/services, product reviews, customer service history, browsing behavior, or participation in events and promotions).
If we need to use your personal data for purposes other than those stated, we will notify you in advance and obtain your consent. You will be given the opportunity to object to, or withdraw, your consent to such use of your personal data.
This Policy applies only to the Website and to information collected by us. The Website may contain links to external websites that are not owned or operated by us. When you visit such third-party websites or share your personal data with third parties, you should review their privacy policies before disclosing your data. We are not responsible for the collection, use, or disclosure of your personal data by such third parties.
Unless otherwise stated, the Website is the property of ACA Pacific, and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively referred to as the “Content”), as well as the trademarks, service marks, and logos contained therein (collectively the “Marks”), are owned or licensed by us and are protected under Indonesian copyright, trademark, and consumer protection laws.
We take reasonable precautions to ensure that the information you provide is protected against unauthorized or accidental use, access, or disclosure. However, we cannot be held responsible for any unauthorized or accidental use or disclosure that is beyond our control.
To the fullest extent permitted under Indonesian laws and regulations, we shall NOT, under any circumstances, be liable for any special, punitive, indirect, incidental, or consequential damages of any kind, or for any loss of reputation or goodwill, whether based in contract, negligence, tort, strict liability, or otherwise, arising from any unauthorized or accidental use, access, or disclosure of your personal data.
If you have any questions regarding the processing of your personal data or this Policy, if you do not accept any changes made to it, or if you wish to withdraw your consent previously given, you may contact us.
All requests for correction or access to your personal data must be submitted in writing. We will endeavor to respond within thirty (30) business days and, if not possible, will inform you of the additional time required.
We may refuse your request where such refusal is permitted or required under applicable laws and regulations, including Law No. 27 of 2022 on Personal Data Protection.
If you choose not to provide the necessary personal data or withdraw your consent to its use, ACA Pacific may be unable to provide certain products or services to you.
We may amend this Policy from time to time. Any amendments will be announced on our official Website. If you do not agree with the revised Policy, please discontinue using our services. Your continued use of our Website and/or services shall constitute acceptance of the updated Policy.