Avaya offers maintenance options to fit your business’ growing needs. Through our network of authorized partners, expert support options provide remote technical support as well as access to updates and service packs to keep your systems functioning with high reliability. Support options include major software upgrades for increased investment protection, with enhanced remote access to help ensure faster issue resolution, increased speed of service and security.

ACA Pacific SDN Fx™ Architecture
Simplicity Everywhere—from Data Center to Network Edge
- Deploy New Technology Fast, Simply
- Be More Secure with Automated Network Segmentation
- Use Advanced Technology to Gain a Market Advantage
ACA Pacific Open Networking Adapters
Seamlessly Transform Conventional Endpoints into Intelligent Open Network Nodes
- Automate Device Attachment
- Virtualize Crucial Assets
- Simplify Solution Deployment
ACA Pacific Fabric Connect
Cut Costs and Improve Agility with a Virtual Network Solution
- Be More Agile
- Eliminate Complexity
- Improve Network Uptime
ACA Pacific Wireless LAN 9100
Superior Application Performance
- Take Control with Application Control
- Advanced Radio Frequency (RF) Management
- Keep Up With Business Growth
ACA Pacific Cloud Wireless LAN
Easily Manage, Operate, and Secure your Wireless LAN
- Use a Single Management Console, the Ultimate in Simplicity
- Depend on System Resiliency for Mission-Critical Applications
- Accommodate Massive Scalability
ACA Pacific Ethernet Routing Switch 4000 Series
Intelligent Stacking for the Network Edge
- Smooth Implementation
- Solid Performance
- Superior Energy Efficiency
ACA Pacific Ethernet Routing Switch 3500 Series
Enterprise-Class Features for Small to Midsize Businesses
- Simple to Operate
- Cost Effective
- Easy Set-Up for Avaya IP Office
ACA Pacific Avaya IP Office™ Contact Center
A Simple and Robust Omnichannel Contact Center Application for IP Office
- Create and Deliver a Seamless Customer Experience
- Optimize Business Processes and Customer Routing
- Increase Sales Revenue Opportunities
ACA Pacific Avaya Aura® Workforce Optimization
A Deeper, More Meaningful Look at Customer Interactions
- Harness the Voice of Your Customer
- Anticipate Contact Volumes
- Enable Agents to be More Successful
ACA Pacific Avaya Aura® Contact Center
All-in-One Omnichannel Contact Center Solution
- A Single Interface for Managing All Customer Interactions
- Support Customers' Channel Preferences
- Provide a Seamless Customer Experience Across Channels
ACA Pacific Avaya Aura® Call Center Elite
The Most Widely Used Contact Center Solution in the World
- Provide Your Customers with a Seamless Experience Across Channels
- Add Lower Cost Customer Service Channels
- Improve Your Contact Center Performance
ACA Pacific Avaya Scopia® XT Video Conferencing
The Latest in HD Video Collaboration Room Systems and Capabilities
- Invest in the Most Powerful Video Technology
- Study the Cost Effectiveness
- Keep it Simple
ACA Pacific Avaya Scopia® Video Conferencing Infrastructure
Advanced Solutions for Now and into the Future
- Unmatched Density and Scale
- Video Conferencing and UC Interoperability
- Unified Central Management
ACA Pacific Avaya Scopia® Desktop and Mobile Applications
Face-to-Face Collaboration in Your Mobile World and on Your Desktop
- Rich User Experience
- Simplicity Fuels Usage
- Affordability—What Everyone Needs
ACA Pacific Avaya IP Office™ Platform
A Simple, Powerful, Unified Collaboration Solution
- A Purpose-Built System
- Business Communications Providing Engagement Everywhere
- Administration Made Simple
ACA Pacific Avaya Aura® Virtualized Environment
Easily Virtualize Your Avaya Applications
- Network Reliability
- Flexible Deployment Options
- Better TCO Today, Increased ROI Tomorrow
ACA Pacific Avaya Aura® Solution for Midsize Enterprise
Bring Large-Scale Communication and Collaboration to Your Midsize Company
- Large Enterprise Communications Features at a Midmarket Price
- The Value of Virtualization
- Grow Your Collaboration
ACA Pacific Avaya Aura® Platform
Transform How You Communicate, Collaborate, and Serve Your Customers
- Cost Effective
- Resilient
- Investment Protection
ACA Pacific Avaya Aura® Messaging
Unified Messaging Solutions with User Experience Choices and Deployment Flexibility
- Maintain Productivity with a Familiar User Interface
- Use an Avaya or Microsoft Exchange Message Store
- Add a Speech-Based Auto Attendant
ACA Pacific Avaya Aura® Conferencing
Integrated Conferencing on Any Device
- Never Worry About Availability
- Save Serious Bandwidth
- Simplify Your Life with a Single Conferencing Platform
ACA Pacific Avaya Aura® Communication Manager
Voice, Video, and Collaboration Starts Here
- Communicate and Collaborate with Anyone, Anywhere
- Reliability at Your Fingertips
- Designed for IT and Employees
ACA Pacific Avaya Aura® Application Server 5300
Unified Communications and Collaboration Designed for Government Installations
- Enable More Efficient Collaboration
- Enhance Military Communications
- Integrate Your Communication Platform and Desktop Access Clients

Simplicity Everywhere—from Data Center to Network Edge

Seamlessly Transform Conventional Endpoints into Intelligent Open Network Nodes

Cut Costs and Improve Agility with a Virtual Network Solution

Superior Application Performance

Easily Manage, Operate, and Secure your Wireless LAN

Intelligent Stacking for the Network Edge

Enterprise-Class Features for Small to Midsize Businesses

A Simple and Robust Omnichannel Contact Center Application for IP Office

A Deeper, More Meaningful Look at Customer Interactions

All-in-One Omnichannel Contact Center Solution

The Most Widely Used Contact Center Solution in the World

The Latest in HD Video Collaboration Room Systems and Capabilities

Advanced Solutions for Now and into the Future

Face-to-Face Collaboration in Your Mobile World and on Your Desktop

A Simple, Powerful, Unified Collaboration Solution

Easily Virtualize Your Avaya Applications

Bring Large-Scale Communication and Collaboration to Your Midsize Company

Transform How You Communicate, Collaborate, and Serve Your Customers

Unified Messaging Solutions with User Experience Choices and Deployment Flexibility

Integrated Conferencing on Any Device

Voice, Video, and Collaboration Starts Here

Unified Communications and Collaboration Designed for Government Installations

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