BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage.

ACA Pacific Digital Service Management (DSM)
Provide a single interface for a rich catalog of services with a personal based approach

Enable multiple options for interactions - Virtual agents, speak, Alexa, bots, digital agents via APIs

Bridge Development with Ops by enabling interaction with a simple API call
• Remedy ITSM Suite [On-Prem]
• BMC Helix [Multi-cloud SaaS]
• Digital Workplace (Basic and Advanced)
• BMC Innovation Suite [SaaS]
• BMC Business Workflows [SaaS]
• BMC Remedyforce [SaaS]
• BMC Discovery [On-Prem & SaaS]
• BMC Client Management [On-Prem & SaaS]
ACA Pacific Digital Service Operation (DSO) Predictive performance monitoring – identify and fix the problem

Self-remediation and easy risk prioritization

Ensure security and compliance before deployment – integrate with the DevOps process

Ongoing optimization of costs and performance

• TrueSight Server Automation
- Provisioning Patching Compliance Configuration Packaging

• TrueSight Network Automation
- Patching Compliance Configuration

• TrueSight Orchestration (TSO)
- Process and Run Book Automation

• TrueSight Vulnerability Management (TSVM)
- Security Patching and Compliance Management

• TrueSight Cloud Security [SaaS]
- SaaS Service for Security Policy Management

• TrueSight Operations Management (TSOM)

• TrueSight App Visibility (TSAV)
- End-User Performance Code-Level Diagnostics Synthetic Transaction Monitor

• Real End User Experience
- Real End-User Performance Monitor (REUEM)

• TrueSight Capacity Optimization
- Capacity Management What-if Modeling

• TrueSight Cloud Cost Control
- Cloud Cost Analysis Cloud Migration
ACA Pacific Digital Business Automation (DBA) Scale without adding cost

Business process automation

Shift left with design at development time (DevOps)

Reduce risk, by doing things the same way every time

Automated fulfillment of services

• Control-M Enterprise

• Batch Impact Manager
- Automatically detect delays and errors in workflows, and extrapolate those errors to see a system-wide impact

• Control-M Self Service
- Submit and monitor jobs through an easily understandable interface (incl. mobile)

• Control-M for Hadoop
- Develop, schedule, manage, monitor, and integrate Hadoop workflows within a single, centralized system.

• Control-M Automation API
- Build, test run and iterate jobs as code with automation API to accelerate application delivery across platforms and hybrid infrastructures

• Control-M for Databases

• Workload Change Manager
- Build workflows that automatically adhere to enterprise-wide standards

• Managed File Transfer (MFT)
- Build, schedule, and manage file transfers within in a single system via an ecosystemwide dashboard view

• Control-M on the Cloud (run on any hybrid environment and native on AWS and
Microsoft Azure in minutes)

BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage.

Sites