Alcatel-Lucent PIMphony is a high-level, full-featured softphone solution that can transform a multimedia PC into an IP terminal, which is ideal for SMBs, office environments and remote workers.
- Unsurpassed functionality, features, reliability, and quality of service
- PIMphony Basic provides standard telephone features, including click-to-call facilities, transfer, conference, call log (caller identification, duration, date and time of call)
- PIMphony Pro incorporates all PIMphony Basic features; dial-by-name, automatic screen pop-ups with detailed contact information from management applications including Lotus Notes™, Microsoft® Outlook™, GoldMine®, Act™ and Microsoft® Access™, voice message management with Visual Mailbox, automatic transfer of voice messages to email inbox with unified messaging, conversation recording function
- PIMphony Touch for Windows 8.1. Modern UI users, incorporates all PIMphony Basic features dial-by-name, telephony presence, unified instant messaging, automatic screen pop-ups for calls and instant messages, routing rules, view per contact, visual voice mail, favorites.
- PIMphony Team: incorporates all PIMphony Pro and Basic features; supervision windows to define services and track workgroup activity, call statistics function, show list of preferred correspondents for the current calling party or list of a person’s co-workers, before one-step transfer, Busy Lamp Field (BLF) displays and monitors all phone sets status (busy, forward, etc.) on a mono-site OXO Connect system
- PIMphony Attendant incorporates PIMphony Team facilities; multi-site supervision, mono-site & multi-site users and system configuration facilities.