Hospitality Solutions

Hospitality establishments that transform now can thrive. Keep your guests close, safe and exceed their expectations with instant access to all amenities from their own devices. Plus, you can connect guests and staff by voice, easily and from anywhere. Optimise services now, control costs and gain insights to prepare for the future.

Our hospitality solutions help hotels, cruise ships and restaurants create a guest experience that is safe, mobile and unique. We deliver efficient communications for your team to better collaborate and focus on guests. A single intelligent network in the cloud connects and manages everything automatically, offering you invaluable guest insight.

Create immersive, meaningful digital experiences

• Power direct, personalized, mobile and safe guest experiences anywhere in the customer journey
• Create an unforgettable digital brand experience in all hotel spaces
• Blend digital amenities with human services in high-quality communications
• Offer high-speed Wi-Fi connectivity for all devices and IoT across the hotel
• Connect and manage everything automatically and securely, in the cloud

Create a frictionless guest experience anytime, anywhere

A direct guest connection helps you stand out and create loyalty. Your guests will enjoy instant access to amenities and staff from personal and room devices. Use data to continuously reinvent your experience and prepare for the future. You will respect safety regulations, create satisfaction and new revenues.

Our hospitality solutions help hotels, cruise ships and restaurants create a guest experience that is direct, mobile and safe. We deliver solutions providing a highly personalized mobile guest connection, powerful Wi-Fi connectivity and smart room experiences. Our solutions provide rich data so you can make informed business decisions.

Create a direct connection to your guests to grow your business

• A homogeneous digital experience on all devices and spaces reinforces your brand
• An instant virtual concierge assists guests anytime, anywhere and keeps them safe
• Guests consume preferred services and content thanks to powerful hotel Wi-Fi
• Digital amenities on all hotel devices create new revenues
• Analytics grow your guest intelligence and give you new services ideas

Make your guest the centre of your operations

A digital guest experience reinforces your brand across all hotel spaces and devices. It helps you keep your guests close, wherever they are. And it minimizes face-to-face contact to keep everyone safe.

A virtual eConcierges such as Rainbow Guest Connect, connects your staff and your guests to offer services anytime, anywhere. Guests can contact you and consume services from their devices, your entertainment systems, in-room or hotel phones, thanks to the Smart Guest Applications.

A powerful and secure hotel Wi-Fi is a driver of loyalty and business. Guests enjoy your concierge app on their smart devices, consume preferred services and can contact your teams from anywhere. Guest personal data and business transactions data stay safe as connections to your hotel network are closely monitored.

Use digital guest service and data to grow

The convenience of digital amenities creates infinite business opportunities for hospitality. Guests can now order anything from anywhere, not just from your lobby or by using their room phone. Digital amenities also transform your loyalty programs. Rainbow Guest Connect allow you to personalise your offers based on every guest’s preferences, location and language.
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Last but not least, digital service offers you invaluable data on how and when guests consume your services, what facilities they use most, and how they set up their rooms. Guest data can feed your loyalty program, help you make predictions about resources consumption, and decide future investments or developments.