Small and Medium Business

SMBs can deliver an outstanding customer experience

SMEs differentiate service quality during changing times and enable teams and customers to communicate and collaborate from anywhere.

Small and Medium-sized Businesses (SMBs) now connect and offer customer satisfaction in any context. The key to delivering an outstanding customer experience depends on the ability to ensure that mobile, remote and onsite employees stay in touch at all times to deliver the quality of service customers expect.

ALE’s solutions connect your teams to partners and customers enabling you to deliver a superior customer experience – the key competitive differentiator in a new digital world.

sme

 

Deliver a superior customer experience from anywhere

ALE provides SMBs with dedicated collaboration, communication, and networking solutions that create the unbeatable digital connected experience that your customers expect.

Communication systems can be turned into your best professional business value and asset. Alcatel-Lucent Oxo Connect Evolution is a complete hybrid cloud communication system within an optimized IP appliance for businesses with up to 300 users. It offers a unique, built-in access to Rainbow for mobile communications on any device.

With OXO Connect Evolution:

  • Your teams are connected in the office or on the go, to better serve your customers
  • You keep unique numbers for your mobile office to make it easier for customers to call you
  • Intuitive business phones offer excellent quality interactions
  • You are prepared for PSTN shutdown, reduce cost, and secure your communications with updates and monitoring from the cloud
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