Avaya Enterprise Cloud
Transform your communications
All-in-one capabilities, robust service bundles, seamless integrations—you’re all set for continuous innovation.
Stay secure and compliant
Get and stay fully compliant and protected with end-to-end security and built-in recovery measures that are designed for scale.
Find your perfect fit
Work with an unrivaled platform always ready in your dedicated cloud instance, with either predefined architecture or a tailored integration.
Avaya Enterprise Cloud - UCaaS
Deliver our industry-leading collaboration solution with a streamlined implementation in your private cloud:
- Standard reference architecture
- Self-administration
- Limitless user scalability
- Full-featured personalization
- Pay-as-you-go pricing
Avaya Enterprise Cloud - CCaaS
An award-winning total experience contact center delivered seamlessly and securely in your private cloud:
- Centralized pre-defined architecture
- Custom applications and integrations
- Automated deployment
- Enterprise-grade capabilities
- Full-featured personalization
- Pay-as-you-go pricing
Engage your agents to create happy customers
Empower agents to be their best. Monitor live conversations to coach agents in the moment and provide opportunities for continuous improvement with live prompts and automatic scorecards for call recordings.
Avaya Goverment Cloud
This U.S. government-focused cloud communication solution delivers FedRAMP-compliant collaboration and customer service solutions. Avaya hosts your dedicated cloud instance in U.S.-based geo-redundant data centers managed by U.S. citizens and provides infrastructure, software, ongoing management, and technology updates.