Avaya Solutions for Digital Banking

Create an Effortless Banking Experience for Customers

Imagine your bank delivering cloud-based, in-the-moment experiences to employees and customers alike—without straining IT resources or provoking business risk.



Make Perfect Connections

Serve your customers how and when they want—and instantly adapt to their needs.

Be Always On

Be ready with all the info, resources, and support your customers need—balance inquiries, proactive payment reminders, fraud prevention, password resets, and more.

Provide Virtual Services

Provide a complete, digital, online banking experience. Loan applications, account changes, finance reviews—all in a few clicks.

Go AI-Powered

Let customers seamlessly transition from a browser-based chat session with a virtual agent to a live expert when needed.

Stay Secure

Securely authenticate customers using facial biometrics or native-language processing to interpret their enquiries.

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