Experience Cloud
The OpenText™ Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life.
How OpenText Experience Cloud can benefit business
Accelerate digital transformation at the right pace
Break down technology and business silos to modernize and augment tech stacks through a composable digital experience platform.
Build loyalty that drives revenue
Create relevant, content-based experiences delivered through the right channel, at the right time to drive greater loyalty and customer lifetime value.
Optimize operations with CEM solutions
Automate and streamline operations using artificial intelligence and machine learning in marketing, customer service and communications.
Create engaging experiences across the entire customer lifecycle
Provide consistent multi-experiences across the entire customer lifecycle, from acquisition to retention, and across all channels and touchpoints.
Gain actionable customer insights
Understand customer behaviors and emotions to continuously improve experiences, communications and the customer journey.
Increase brand and content relevancy
Personalize anonymous and authenticated experiences and communications to drive higher conversion rates and customer satisfaction.